Score 365 Help Center – Quick and easy solutions for all your queries

Whether it's opening an account, making a payment, understanding betting rules, or claiming a bonus — we're always here to help.

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Account

Registration & Login Support

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Payment

Deposit & Withdrawal

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Betting

Placing bets & rules

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Bonus

Promo & Offer Terms

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Account Management

Opening an account on Score 365 is quick and easy. You can be up and running in just a few minutes. If you're new and not sure where to start, we've laid out the whole process step by step below.

Steps to create a new account

1
Go to Registration Page

Visit the score 365 registration page and fill in the form with your mobile number or email address.

2
Verify OTP

An OTP will be sent to your mobile number. Use it to verify your number — it usually arrives within 30 seconds.

3
Set Your Password

Choose a strong password — at least 8 characters combining uppercase letters, lowercase letters, and numbers.

4
Complete your profile

Enter your name and date of birth. No one under 18 is permitted to open an account on score 365.

5
Log In & Get Started

Your account is ready. Now make a deposit and get set for your first bet.

If you've forgotten your password, click "Forgot Password" on the login page. An OTP will be sent to your registered number.

No. Only one account is allowed per mobile number or email address on Score 365. Having multiple accounts is a violation of our terms and may result in account suspension.

KYC verification is generally not required for small deposit and withdrawal amounts. However, it may be needed for larger transactions. Simply submit a photo of your NID or passport.

Yes. score 365 supports responsible gaming. You can self-exclude or temporarily suspend your account for a set period — just reach out to the support team.

Payment & Transactions

Depositing and withdrawing at Score 365 is straightforward. All the most popular payment methods in Bangladesh are supported. If you're feeling unsure about your first payment, don't worry — we've broken it all down below.

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bKash
Minimum ৳100
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Nagad
Minimum ৳100
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Rocket
Minimum ৳200
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Bank
Minimum ৳500

How to Deposit via bKash

1
Go to Payment Page

Log in to score 365, click on the payment option, then select Deposit.

2
Select bKash

Select bKash as your payment method and enter the deposit amount.

3
Enter bKash Number

Submit your bKash number. A reference number will be displayed.

4
Make a payment through the bKash app

Open the bKash app → Send Money → Send to score 365's number with the reference in the reference field.

5
Check Balance

Funds are usually credited to your score 365 account within 5–15 minutes.

Withdrawals to bKash and Nagad typically arrive within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Larger amounts (above ৳50,000) may require additional verification time.

If your deposit is pending, contact support with your transaction ID. Most cases are resolved within 30 minutes. For bKash, provide the TrxID; for Nagad, provide the Ref number.

You can withdraw up to ৳1,00,000 in a single transaction. Amounts beyond that will need to be split across multiple transactions. VIP members have a higher withdrawal limit.

Full account details are available under the "All Topics" tab. Additional tips can be found below.

Account Security Tips

Use a strong password

Never use a simple password (such as 123456).

Avoid logging in on someone else's device

If you log in on a public computer or someone else's phone, always make sure to log out afterwards.

Never share your password with anyone

No Score 365 staff member will ever ask for your password.

A detailed payment guide is available under the "All Topics" tab.

Quick Payment Checklist

Use the Correct Reference Number

Deposits sent without a reference may take longer to be credited.

Send from your own number

Depositing from someone else's bKash/Nagad account may require verification in some cases.

Keep a Screenshot

Save a screenshot of every deposit or withdrawal — it will come in handy if any issues arise.

Betting Guide

Placing a bet on Score 365 is easy. Go to the Match Odds page, choose your match, click the odds button, enter your stake in the bet slip, and confirm.

Once a bet is confirmed, it generally cannot be cancelled. However, a Cash Out option is available in some cases, allowing you to sell your bet and withdraw funds while the match is still in progress.

The minimum bet at Score 365 is ৳10, and the maximum is ৳50,000 on most markets. Higher limits may apply for VIP members.

An accumulator is created automatically when you add odds from multiple matches to your bet slip. The combined odds and potential winnings will be displayed on the slip.

Bonus & Promotions Guide

Score 365 offers regular bonus promotions for both new and existing players. Here are answers to some common questions about bonuses:

A welcome bonus is automatically credited on your first deposit after creating a new account. Check the latest promotions page for bonus amounts and terms.

Bonus funds cannot be withdrawn directly. They convert to real balance once you meet the Wagering Requirement. Each bonus has its own terms — check the promo page for full details.

Share your referral link or code with a friend. When they sign up and make their first deposit, you both receive a bonus.
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Security & Privacy

Score 365 treats the security of users' personal data and funds as its highest priority. Every transaction is protected by SSL encryption, and personal information is never shared with third parties.

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SSL Encryption

All data transfers are secured with 256-bit SSL encryption.

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Two-Factor Authentication

You can enable additional OTP verification for login.

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Login Alert

You'll receive a mobile alert whenever your account is accessed from a new device.

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Report Suspicious Activity

If you notice anything unusual in your account, contact support immediately.

Score 365 will never ask for your password or OTP via email or SMS. If you receive such a message, delete it immediately and let us know.

On Mobile Score 365

Enjoy everything score 365 has to offer, right from your smartphone. No app download needed — the full site works perfectly in your mobile browser.

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Runs in Browser

Open score365.im in Chrome or Firefox. All features are fully optimized for mobile.

Fast Loading

Works well even on slow networks. Live odds are accessible on 3G connections.

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Add to Home Screen

Use "Add to Home Screen" in your browser for an app-like experience.

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Dark Mode Support

The site features a dark theme design for comfortable viewing at night.

Score 365 works seamlessly on both Android and iOS devices. To learn more, Payment View page.

score 365

About Score 365 Learn more

Score 365 is a trusted online betting platform built for sports fans in Bangladesh. Beyond betting, you also get live score updates, match analysis, and expert predictions — all in one place.

Many Bangladeshi players initially assume online betting is complicated. In reality, score 365's interface is designed so that even a complete beginner can navigate it with ease. From the menu to payments, every step is clearly laid out in Bengali.

How to Get the Most Out of the Help Center

If you run into an issue, start with the search bar in this Help Center. Most common questions are answered here. If you can't find what you need, reach out via live chat or email. The Score 365 support team is available 24/7, every day of the week.

One thing to keep in mind — no matter how small the issue, don't hesitate to reach out to support. Our team is always happy to help and takes every concern seriously. New players especially are welcome to get in touch without any worry.

Why is responsible betting important?

Score 365 is committed to fostering a culture of responsible betting. Betting is entertainment, not a source of income — always keep that in mind. Never bet beyond your own budget, and avoid betting with money set aside for family needs or borrowed funds.

If you feel that betting is affecting your daily life, visit score 365's Responsible Gaming Visit the page. You'll find tools like self-exclusion, deposit limits, and session time limits to help you bet responsibly.

Exclusive perks for VIP members

Regular betting on Score 365 earns you VIP points. Once you accumulate enough points, you'll be upgraded to VIP status. VIP members enjoy a personal account manager, faster withdrawal processing, exclusive bonus offers, and special odds boosts on major events.

To stay updated on the latest promotions and offers Promotions Page Check back regularly. Score 365 adds new offers every week — especially around major cricket and football tournaments.

Please note: Score 365 does not permit anyone under 18 to create an account. Bet responsibly and for entertainment purposes only.

Most Frequently Asked
  • How do I deposit via bKash?
  • What should I do if I forget my password?
  • How long do withdrawals take?
  • How do I claim the welcome bonus?
  • What is an accumulator bet?
  • How does Live Betting work?
Support Stats
Issue resolution rate 98.4%
Avg. First Response 1.8 minutes
User Satisfaction 4.8 / 5.0
Monthly Support Ticket 12,000+
Useful links
score 365

Connect with us Contact Us

We're always ready to help — reach out through whichever channel works best for you.

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Average 2 minutes
Live chat

Click the chat button at the bottom right of the site for the fastest response.

24/7 Active
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Within 4 Hours
Email support

For detailed issues, send us an email. You can attach screenshots or supporting documents.

support@score365.im
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Instant
FAQ Page

Find answers to the most frequently asked questions. Most issues can be resolved right here.

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VIP member
Dedicated Manager

VIP players can communicate directly with a dedicated personal account manager.

VIP Access

Still need help? We're here to help

The Score 365 support team is always here for you. Get in touch or create a new account.

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